Pitt & Greene EMC’s Billing Statements Will Soon Have a New Look
We are working to revamp the member billing statements in hopes that you will find them easier to read as well as informative. You will see the change on the statement in the near future.
Important Information Regarding Bill Statements
Due to current supply chain issues, our bill printing vendor is unable to source a sufficient supply of white envelopes. Due to this issue, bills will be mailed in brown, recycled envelopes with the Pitt and Greene EMC name and logo printed on them.
We do not expect this to cause any delay in the printing or mailing of your monthly statement. If you do not receive your statement, we encourage you to reach out to our office at 252.753.3128 where our team of customer support representatives stand ready to assist you.
Facility Charge Adjustment
For many years now we have found ways to absorb the fluctuations in wholesale power cost. Many aspects of the membership
demographics constantly change, and we have to find ways to adapt. With the passage of time and the ever-changing dynamics of our membership, the board directed a study of our rates to determine if changes were needed. In August, we received the results. Good news is in most cases the Kwh charge was reduced. While the cost per Kwh was reduced it was necessary to increase the monthly facility charge. Overall, the average monthly bill will increase by 1.77% beginning November 1, 2021. The last rate adjustment was in 2009, twelve years ago.
EFFECTIVE JANUARY 1, 2022
Using Debit and Credit cards are easy and convenient for all of us. Unfortunately, the banks charge businesses a processing fee for each transaction. This applies to Pitt and Greene EMC as well. We are charged a processing fee of 2.45% on each transaction. Beginning January 1, 2022, a fee of 2.45% of your total bill will be charged to offset what the bank charges us. Example, your bill is $100.00 for the month. At 2.45% the fee applied will be $2.45. We apologize for any inconvenience this may cause.
FREE WI-FI IN THE PARKING AREA available 6:00 a.m. to 9:00 p.m.
Manage Your Account
Simple, fast and accurate services enables you to pay your bill just about anytime, anywhere you have access to the Internet.
Area Power Outages
Is there a power outage in your area? We respond promptly and efficiently to any report in your community or neighborhood
Customer Choice Program
At Pitt & Greene EMC we value your choices. That’s why we provide an alternative monthly billing plan that’s available to new or existing members giving you complete control of your energy usage.
Who We Are
Pitt and Greene EMC is a North Carolina Non-profit Corporation providing electric power to rural communities.
We are a member of Touchstone Energy®, an alliance of local, consumer-owned electric cooperatives across the country committed to providing superior service to all customers — residential, commercial, industrial and agricultural.