Message from Manager Mark A. Suggs
Executive Order 142 (Suspension of Disconnection of Utility Services)
Effective July 29, 2020, Executive Order 142 (Suspension of Disconnection of Utility Services), issued by Governor Roy Cooper will expire. Please know Pitt and Greene EMC stands ready to assist our members with any outstanding balance on their account. We are asking members to contact one of our Customer Service Representatives at 252-753-3128, by their next billing due date, to discuss payment options that are available.
While members are responsible for all energy consumption during the COVID-19 pandemic period, we are here to help our members during this difficult time.
COVID-19 Operations Hours and Information
The lobby for both the Snow Hill and Farmville offices are closed; however, business can be conducted by going through the drive thru or calling our office at 252-753-3128. We apologize for any inconvenience this may cause. We are trying to do our part to protect you, our member, as well as our employees.
Payment of utility bills can be made using one of the following methods during the hours of 8:00 a.m. to 5:00 p.m. Monday through Friday:
- Drive-thru window at the Snow Hill office
- Drive-thru window at the Farmville office
- By phone 24/7 – call: 252-643-5643
- Pitt and Greene EMC’s website at pgemc.com
If new service should need to be set up, please call our office at 252-753-3128 and we will work with you to complete the necessary paperwork.
All members are responsible for payment of their utility usage. Bills are due upon receipt. If you anticipate financial hardship, please reach out to your county’s social service office. We will also work with members to address individual circumstances.
Should you have questions, please call our customer service at 252-753-3128.
Thank you for your understanding as we all work together during this difficult time.
Manage Your Account
Simple, fast and accurate services enables you to pay your bill just about anytime, anywhere you have access to the Internet.
Area Power Outages
Is there a power outage in your area? We respond promptly and efficiently to any report in your community or neighborhood
Customer Choice Program
At Pitt & Greene EMC we value your choices. That’s why we provide an alternative monthly billing plan that’s available to new or existing members giving you complete control of your energy usage.
Who We Are
Pitt and Greene EMC is a North Carolina Non-profit Corporation providing electric power to rural communities.
We are a member of Touchstone Energy®, an alliance of local, consumer-owned electric cooperatives across the country committed to providing superior service to all customers — residential, commercial, industrial and agricultural.